TSB customers are still struggling with services one month after the bank’s disastrous IT upgrades left millions without access to their bank accounts. When TSB began upgrade work to move over one billion customer records away from the Lloyds operating system, the move went terribly wrong. Up to 1.9 million customers were locked out of their accounts. Weeks later, some customer still face issues with their banking and many have been subject to exploitation by fraudsters capitalising on the disarray.
ORIGINAL SOURCE: Digit