Unknown individuals have been impersonating Austin Energy in an attempt to scam customers. The scammers were threatening to cut customers' power unless a fictitious overdue bill was paid immediately. They typically requested reloadable prepaid debit cards or other non-traceable form of payments. As a result, Austin Energy warned: "Scammers are trying to take advantage of our customers in the aftermath of the winter storm," and told customers to be weary of any phone calls received...
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