US ISP Comcast has denied that it is discouraging users from using the Tor browser, with its own vice president of technology saying he is a user.
After acknowledging reports where a user was apparently told that they needed to stop using Tor as “it is against the contract” that they had with Comcast, and that Comcast does not want its customers using Tor, Jason Livingood, vice president of internet service in technology at Comcast dismissed the report as “totally inaccurate”.
He said: “Comcast is not asking customers to stop using Tor, or any other browser for that matter. We have no policy against Tor, or any other browser or software. Customers are free to use their Xfinity Internet service to visit any website, use any app, and so forth.”
He claimed in a statement that Comcast doesn’t monitor customer’s browser software, web surfing or online history, and dismissed “anecdotal chat room evidence” described in reports.
“We respect customer privacy and security and only investigate and disclose certain information about a customer’s account with a valid court order or other appropriate legal process, just like other ISPs,” he said.
He also said that cur customers can use Tor at any time, as he had himself. “I’m sure many of them are using it right now.”