Independent hotel management company White Lodging has released information about a breach of data breach investigation at some selected food and beverage outlets.
The company has announced the suspected breach of point of sales systems at food and beverage
outlets, such as restaurants and lounges. The investigation focuses on the period July 3rd 2014 to February 6th 2015 at ten properties. Only guests at the hotels who used their credit card at named outlets, and guests who charged to their room account at these outlets, are believed to be affected.
The food and beverage outlets affected are located in: Indianapolis, Indiana; Chicago, Illinois; Pontiac, Michigan; Erie, Pennsylvania; Boulder, Colorado; Denver, Colorado; Louisville, Kentucky; Broomfield, Colorado and two locations in Austin, Texas.
“After suffering a malware incident in 2014, we took various actions to prevent a recurrence, including engaging a third party security firm to provide security technology and managed services,” said Dave Sibley, White Lodging president and CEO of hospitality management.
“These security measures were unable to stop the current malware occurrence on point of sale systems at food and beverage outlets in 10 hotels that we manage. We continue to remain committed to investing in the measures necessary to protect the personal information entrusted to us by our valuable guests. We deeply regret and apologise for this situation.”
The company is working with federal law enforcement officials and initiated a third-party forensic review. The data is believed to be limited to names printed on customers’ credit or debit
cards, credit or debit card numbers, the security code and card expiration dates.
“We are offering one year of complimentary fraud resolution and identity protection services, to all affected cardholders,” the statement said.