Garmin, a wearable device maker, has suffered an outage of its connected services and call centres as a result of a suspected ransomware attack. It was first revealed following a Tweet from the company’s Indian branch which announced a shutdown of some servers for planned maintenance. Soon after, the same outage message was shared across Garmin’s main social media accounts. According to BleepingComputer, a notification message was issued on the company’s website stating:
“We are currently experiencing an outage that affects Garmin.com and Garmin Connect. This outage also affects our call centres, and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologize for this inconvenience.”
Commenting on the news, Tal Zamir, CTO and founder of Hysolate, stated: “It’s not a surprise that ransomware continues to be successful in breaching endpoints in the enterprise. The security tools we invest in are caught in a vicious cycle of blocking known patterns of malicious behaviour, only to discover that the malicious actors have evolved and found a new Windows zero-day vulnerability that can overcome the pinpointed defences that were put into place”.
“Organisations should evolve from detection-based security to isolation-based security. Instead of trying to fight the cat-and-mouse game with malware that lives in the same space as the anti-malware software, they should move sensitive assets to a separate space completely out-of-reach for attackers”, he added.