The Works has reported that five of its 526 shops were forced to close last week as hackers gained access to its computer systems and caused issues with its tills.
While customers are experiencing longer delivery times for online orders, the company has said that no shoppers’ payment details had been compromised.
The Works said in a statement: “Customers can continue to shop safely at The Works, both in store and online.”
All debit and credit card payments are processed outside of The Works’ systems, meaning they are unlikely to be impacted. The company is, however, still unsure whether customers’ personal dat has been affected.
The Works has announced that it has made “immediate changes to further strengthen its security position” and hired cyber security experts to investigate the attack.
