Keeper Security has announced two new native Atlassian Jira integrations, which embed security incident response and privileged access governance directly into existing Jira workflows while keeping access enforcement centralised in Keeper.
Jira, a widely-used issue and project tracking software, plays a central role in how organisations manage security incidents, operational requests and change workflows. Security alerts are tracked and triaged in Jira, with remediation tasks assigned and approvals documented as part of the workflow. Yet in many environments, incident response and access enforcement remain disconnected, relying on manual handoffs, email approvals or ad hoc processes that introduce risk and delay. Keeper’s Jira integrations close this gap by unifying security detection, response and access governance into a single operational flow while keeping enforcement, encryption and audit controls centralised within the Keeper platform.
The integrations consist of two Forge-based applications serving distinct but complementary roles. The Jira ITSM integration handles security events and incidents, while the Jira Workflow integration governs how access is requested and granted in response to those events or broader operational needs. Together, they connect detection, response and access enforcement in Jira, with Keeper remaining the system of record for security controls. The Jira Workflow integration leverages Keeper’s Commander Service Mode, ensuring cryptographic operations remain within the customer’s environment and preserving Keeper’s zero-knowledge security model.
Craig Lurey, CTO and Co-founder of Keeper Security, said: “Security teams don’t just investigate incidents in Jira; they also coordinate the access changes required to resolve them. This industry-first integration extends privileged access approvals and workflow into the tools that security and IT teams use every day, ensuring that strict encryption controls are still in place.”
With Keeper’s Jira ITSM integration, security alerts generated by Keeper can be automatically created as Jira issues, ensuring incidents are captured, prioritised and tracked without manual ticket creation. Each issue includes full event context and structured alert data, enabling teams to assess impact and begin remediation immediately.
From there, access-related actions required to resolve an incident or operational request can be initiated directly from Jira using the Jira Workflow integration. Teams can request access to Keeper Vault resources, shared folders, service accounts or protected systems as part of the same workflow used to manage the incident or task. The integration also supports Endpoint Privilege Manager approvals, allowing administrators to review and act on privilege elevation requests directly within Jira.
Access requests support configurable expiration windows, enabling time-bound access with no standing privileges. All access enforcement, cryptographic controls and session auditing remain within Keeper, ensuring Jira functions as a workflow interface rather than a security boundary.
This unified approach enables organisations to eliminate insecure side channels like email approvals or screenshots, unify incident response and access remediation within a single system of record, enforce least-privilege access across cloud, hybrid and on-prem environments, and maintain complete audit trails spanning alerts, approvals and access events.
The Jira integrations support both team-managed and company-managed Jira projects and are built on the Atlassian Forge platform for Jira Cloud environments. Flexible field mapping allows organisations to align Keeper alert data and access workflows with existing Jira configurations, issue types and priorities. By embedding access governance into Jira workflows without decentralising enforcement, Keeper enables organisations to modernise security operations while preserving the zero-trust and zero-knowledge architecture required for compliance, audit and risk management.
“These integrations reflect Keeper’s broader platform strategy,” added Lurey. “Security workflows should adapt to how teams work, but enforcement should never be fragmented. Jira is where decisions happen. Keeper is where access is controlled.”
Keeper offers a rich set of integrations that help companies unify and strengthen their security and identity workflows while reducing manual overhead. Keeper connects with identity providers and Single Sign-On (SSO) systems and supports automated user provisioning via System for Cross-domain Identity Management (SCIM) tools, making onboarding and offboarding smoother and more secure. Keeper also integrates with Security Information and Event Management (SIEM) tools to feed real-time credential and access activity into broader security monitoring and compliance dashboards, among other integrations. For business customers, these integrations streamline authentication, improve threat detection and compliance, enhance visibility into access activity and boost operational efficiency by tying Keeper into existing enterprise tools and workflows.
Keeper’s new Jira integrations are available now.
