Guardian: Microsoft announced an overhaul of its customer service agreement Friday in the wake of angry reactions to the news that it had searched a blogger’s email account in an attempt to discover the identity of an employee leaking its software.
“Effective immediately, if we receive information indicating that someone is using our services to traffic in stolen intellectual or physical property from Microsoft, we will not inspect a customer’s private content ourselves. Instead, we will refer the matter to law enforcement if further action is required,” general counsel Brad Smith said in a blogpost.
