Computing – IT in the enterprise is ridiculously bloated and should move towards the implementation of automated services even if it means the ‘scary’ prospect of jobs being lost.
That’s the view of ServiceNow CEO and President Frank Slootman who made the comments during a Q&A session with press and analysts at the firm’s Knowledge 14 conference in San Francisco. Slootman told the gathered audience that the only reason why many organisations haven’t implemented automated IT services is because they just haven’t got around to it yet.
