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LastPass outage upsets users

by The Gurus
August 14, 2014
in Top 10 Stories
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Global users of password management service LastPass were left unable to access their online accounts for much of Tuesday after one of the firm’s data centers went down for several hours.
 
The outage occurred at 03.57 Eastern Time (8.57 BST), according to LastPass. At the time, LastPass urged users to login through browser extensions to access their vault, although even then it admitted that “some may still see warnings that they are in ‘offline mode’.” An update at 1.28pm Eastern claimed that although the malfunctioning datacenter was still down “the service is generally stable and should be available to the majority of users (with the exception of login favicons)”.
 
A final update of the day at 4.13pm Eastern Time claimed that “most users” should be able to access LastPass browser extensions and LastPass.com, although favicons still may not sync.
 
 

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