Grievances within the NSA have been captured, revealing a host of workplace ills at the agency.
In its advice column in the agency’s employee newsletter, “Ask Zelda” is a popular fixture inside the spy agency, and gripes to Zelda range from potentially serious lapses — adrift supervisors, snoozing employees, and the lackadaisical handling of some of the nation’s most sensitive files — to the more mundane, such as foul-smelling, nosy, rude, or overbearing co-workers.
According to the Boston Globe, in one richly ironic column from early 2011, a group of employees in the highly sensitive “signals intelligence division” told Zelda that they learned their private messages poking fun at their NSA superiors “weren’t private after all”, and were posted on an internal computer network for all their co-workers to see.
