UK retail banks, with the support of law enforcement bodies, including the City of London Police and the National Crime Agency, have launched a fraud awareness campaign to help the public spot the difference between a legitimate call and a call from a fraudster.
With a poll deeming millions to be at risk of falling victim to a fraudster, the awareness drive, named “Know Fraud, No Fraud” includes advice on eight things your bank would never ask you, but a fraudster might. A leaflet offers advice on how to avoid becoming a victim and instructions on what to do if you do get caught out.
The eight advice points are:
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Ask for your full PIN number or any online banking passwords over the phone or via email
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Send someone to your home to collect cash, bank cards or anything else
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Ask you to email or text personal or banking information
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Send an email with a link to a page which asks you to enter your online banking log-in details
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Ask you to authorise the transfer of funds to a new account or hand over cash
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Call to advise you to buy diamonds, land or other commodities
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Ask you to carry out a test transaction online
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Provide banking services through any mobile apps other than the bank’s official apps
This advice will be available across the country in bank branches and police stations and also on the Know Fraud, No Fraud website.
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