Sales staff within UK companies are the most exposed to online attacks, with research suggesting that companies are underestimating the risk of failing to provide security training to non-technical staff.
The findings from Intel Security’s latest report indicate that it is of vital importance not to overlook IT security training for non-technical staff.
Sales staff, due to their frequent online contact with non-staff members, are most at risk, followed closely by call centre and customer services teams – making both departments more at risk from a cyber-attack than the company CTO.
Of huge concern is the fact that, despite this risk to sales staff, 51% of UK companies fail to provide sales staff with IT security training. Also on the rise is the number of un-trained staff clicking on dangerous links and unwittingly unleashing a browser attack on their organisation, with the number of suspect URLs soaring 87% between 2013 and 2014.
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Sales staff, due to their frequent online contact with non-staff members, are most at risk, followed closely by call centre and customer services teams – making both departments more at risk from a cyber-attack than the company CTO.
Of huge concern is the fact that, despite this risk to sales staff, 51% of UK companies fail to provide sales staff with IT security training. Also on the rise is the number of un-trained staff clicking on dangerous links and unwittingly unleashing a browser attack on their organisation, with the number of suspect URLs soaring 87% between 2013 and 2014.
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