The imminent arrival of the European Union General Data Protection Regulation (GDPR) will require big improvements to organisations’ computer security, according to researchers at Queen Mary University of London’s School of Law, and lawyers at law firm Pinsent Masons. However, the new regulation – a form of EU law-making that is directly translated into member states’ laws without national parliamentary votes – may end up making it more difficult for customers to access their accounts and services with organisations as a result. n particular, claim the authors of the report, some data protection authorities are already pushing for multi-factor authentication – such as a password and a code sent to the users’ mobile phone – to be more widely used as a means of logging on to services.
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