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Computer glitch at hospital sends 6,200 accounts to collections

by The Gurus
February 23, 2016
in Top 10 Stories
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Warrensburg – About 6,200 accounts at Western Missouri Medical Center were turned over to a collection agency due to a glitch in the computer changeover, interim President/CEO Darinda Reberry said. Reberry said the glitch occurred among patients who had several accounts that the new computer system did not link. She said patients may have made payments that were credited to one account. That account may have had a credit, but the computer did not transfer any of the payment to other accounts, which then became delinquent. Board President Larry Purcell said when the accounts reached the 120-day overdue mark, the computer automatically sent them to the collection agency, which then sent out notices to the account holders.
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ORIGINAL SOURCE: Databreaches.net

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