BT has announced plans to tackle nuisance calls with a new service called BT Call Protect that could stop as many as 15 million nuisance calls a week. BT said the launch of the service has only become possible due to improvement in large processing power so that its systems can proactively divert calls before they reach a customer by recognising when a rogue number is making huge volumes of calls. Furthermore, the service will let customers refer nuisance numbers to the firm’s database to try and stop unwanted calls getting through. They can do this by dialling 1572 after a nuisance call, or going online and logging the number. This will stop that number being put through again, and if large numbers start to report it then it will be added to BT’s database too.
Original source: V3
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