Airline inquiry focuses on human error amid reports that contractor at a data centre inadvertently switched off the power knocking out BA’s computers
An investigation into the power outage that led to chaos for British Airways over the bank holiday weekend is likely to focus on human error rather than any equipment failure.
A contractor doing maintenance work at a BA data centre is said to have inadvertently switched off the power supply, knocking out the airline’s computer systems.
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ORIGINAL SOURCE: The Guardian