USCellular has suffered a data breach due to hackers gaining access to their CRM. Once the hackers infiltrated the CRM they were then able to view customers’ accounts and personal data. USCellular stated in a data breach notification filed to the attorney general’s office in Vermont, that the retail store’s employees were victims of a phishing attack which tricked them into downloading software onto company computers. Once the software was installed it allowed the attackers to access the computer remotely, gaining them access to the customer relationship management (CRM).
