Keeper Security has announced the release of a new global survey report from Enterprise Management Associates (EMA), Beyond the Vault: Elevating Privileged Access Management in the Modern Enterprise. The independent survey and report evaluates eight major PAM platforms and identifies Keeper as a leader in deployment ease, security architecture and customer satisfaction.
With 69% of organisations adopting PAM primarily to prevent credential theft and mitigate cyber threats, solutions based on zero-trust and zero-knowledge principles are increasingly critical to enforce continuous identity verification and secure sensitive data. The EMA survey, based on responses from cybersecurity professionals actively using eight leading PAM platforms, found that Keeper customers experience faster deployments, stronger adherence to zero-trust principles and higher overall satisfaction compared to users of other PAM solutions.
A remarkable 60% of Keeper’s customers describe the platform as truly “zero-knowledge” and “zero-trust by design”, which is nearly double the rate reported by users of other platforms. Similarly, deployment is significantly easier with Keeper; 60% of its users found it to be “very easy,” compared to only 22% of those using other solutions. This efficiency translates into tangible benefits, with only 15% of Keeper customers needing dedicated staff for management and integration, in stark contrast to nearly 40% of users from other providers. This greatly reduces the IT resource strain often seen in UK councils, NHS trusts, and educational institutions. Overall, customer satisfaction is exceptionally high, with 75% of Keeper users being “very satisfied” with their solution, a significant lead over the 54% satisfaction rate for other vendors. This is further highlighted by the fact that none of Keeper’s customers are planning to switch platforms, while 5% of other users are actively looking for alternatives.
The findings come at a time when UK organisations face increasing pressure to modernise their security solutions responsible for Identity and Access Management (IAM), following the UK Government’s Cyber Security Strategy (2022-2030) as well as a heightened regulatory focus on ransomware resilience. For public sector entities such as NHS Trusts, councils and critical national infrastructure, the need for zero-trust, cloud-based solutions that reduce complexity and staffing overhead is growing increasingly urgent.
The report also highlights that a privileged access management solution like KeeperPAM™ integrates advanced capabilities such as just-in-time provisioning, remote browser isolation, endpoint privilege management and privileged session monitoring. These features enable organisations to eliminate shared credentials, enforce least-privilege access and automate the entire privilege lifecycle from onboarding to deprovisioning.
Darren Guccione, CEO and Co-founder of Keeper Security, said: “Privileged access remains the most critical control point for cybersecurity. Legacy tools often fall short due to complexity, slow deployment and limited integration. KeeperPAM was designed to address these challenges with a zero-trust architecture and zero-knowledge encryption, enabling fast, secure access controls without compromise. This report validates the high value we deliver to organisations and their security teams.”
Unlike legacy on-premises PAM platforms that often face brittle integrations and require significant staffing resources, KeeperPAM’s cloud-native design streamlines deployment and simplifies integration with identity providers, SIEM platforms and CI/CD pipelines. This reduces operational overhead and allows security teams to shift their focus from reactive strategies to proactive risk mitigation.
Organisations using competing solutions report significantly more challenges, from missing features to integration difficulties, with 73% citing at least one major issue, compared to just 35% of Keeper customers.
