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Three-quarters of customers would reconsider using a company in event of data breach

by The Gurus
November 24, 2015
in Top 10 Stories
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Three-quarters of consumers would reconsider using a company if it failed to keep their personal data safe from cyber criminals and hackers, research by professional services firm Deloitte has warned. The release of the report comes shortly after the cyber attack against internet service provider TalkTalk, which resulted in some customers wishing to tear up their contracts and move to a new ISP. According to the newly released ‘Consumer data under attack: the growing threat of cyber crime‘ report, 21 per cent of UK consumers say they’ve been financially impacted by cyber crime. Meanwhile, 39 per cent said they’ve had personal data stolen or deleted after becoming compromised by malware. That figure is up from just 26 per cent in 2013.
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ORIGINAL SOURCE: Computing

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